Pexip only transmits low resolutions to mobile SfB clients.Shared PowerPoint files are slow to display to Pexip participants.Pexip VMR participants can't see shared PowerPoint files.Audio-only calls when using a VCS for call control.Gateway clients are disconnected from SfB/Lync meetings.Problems connecting gateway calls to SfB/Lync clients.Problems connecting to SfB/Lync meetings via the Virtual Reception (IVR gateway).Can only make audio calls when using a Cisco VCS for call control.SfB/Lync users see low-resolution presentations in small scale.SfB/Lync presenter sees "Someone has joined and can't see what's being presented or shared" notification.Content from Pexip participants not included in a Skype for Business / Lync meeting recording.SfB/Lync participants do not receive presentations / content sharing.Sending messages from a SfB/Lync client to a locked conference.Poor image quality and delays when sharing content from SfB/Lync.Conference status shows backplanes to a merged SfB/Lync meeting with no participants.Collecting SIP logs using the SfB/Lync Server Logging Tool.SfB/Lync client can successfully connect to the Pexip Infinity conference, but audio and/or video is not working in one or both directions.SfB/Lync client does not connect to Pexip Infinity conference.MSP360 offers a range of benefits that help the MSP meet the special challenges of data backup and recovery in the education sector.This topic describes any limitations and provides troubleshooting guidance when integrating Microsoft Skype for Business and Lync* with Pexip Infinity. GGNet meets these challenges with the help of MSP360 Managed Backup Service, which the company has used since 2012 to power its managed backup service. Reliable, Cost-Effective, and FERPA-Compliant Backup In addition, GGNet’s educational clients are particularly sensitive to the risks of data loss, because they are aware of the critical disruptions such losses could cause for students.įor this reason, GGNet must take extra care to ensure not just that it backs up its clients’ data regularly, but also that it can recover systems quickly and efficiently in the event of a failure due to natural disaster, ransomware attacks, or any other disruption to which schools’ IT infrastructure may be prone. If the company fails to meet these and other FERPA rules, it is financially liable under the terms of contracts it signs with its clients. Due to FERPA requirements, GGNet must ensure that backup data for schools is encrypted both at rest and in transit. Chief among them are the regulatory requirements associated with the Family Educational Rights and Privacy Act, or FERPA, a US federal law that governs educational records. Meeting the data backup and recovery needs of educational organizations like these presents some special challenges. Although the MSP serves clients in a variety of verticals, the fastest-growing segment of its customer base is made up of primary schools and high schools. Data Backup Challenges in Educationįounded in 2006, GGNet Technologies has been providing backup services and other IT solutions in the Chicago region for more than a decade. By choosing a backup strategy that enables high reliability as well as FERPA compliance, the MSP is able to manage backup data effectively in this challenging vertical.
These are the lessons learned by one American MSP that provides managed backup services for approximately two hundred schools.
At the same time, backup operations in this vertical must meet FERPA compliance regulations, which apply to much of the data produced by schools and other educational organizations. Clients in the education industry may be willing to pay more for managed backup services, but they also demand top-notch reliability for their backups.
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